FAQs

Free Wi-Fi, IPTV Services, Blow Dryer, Keurig Coffee Maker, and Mini-Fridge with complimentary drinks. 

No, we do not offer complimentary airport transportation services. Please review the prices for Airport Transportation on our Transportation Rates page. 

Absolutely! Tours and excursions can be requested via info@beyondtheseaja.com or in person with our front office team.

Free parking is available to all Registered Guests.

Beyond the Sea is not a beachfront property. Registered guests are granted complimentary access to Rose Hall Beach Club. Complimentary shuttle to and from the beach departs at 10:00 a.m. and returns at 4:30 p.m. – 2-hour notice is required if you require transportation. Guests may arrange their own transportation if they wish to return before, during, or after these times. 

A few of the nearby attractions are Cinnamon Hill Golf Course, Rose Hall Great House, Scotchies Jerk Center and more.

At Beyond the Sea, we adore our furry friends but, unfortunately, we do not allow pets at our hotel, with the exception of service animals. We hope this does not deter you from considering us for your stay and look forward to welcoming you to our hotel.

Check-in begins is at 3:00 pm and check-out is at 11 am.

If you would like an early check-in or late check-out, it is available for an additional $25 per hour, subject to availability. Otherwise, you are welcome to stay on the property before or after your check-in/check-out time. Prior approval is required.

Absolutely! Please e-mail dcc@beyondtheseaja.com to receive more information about our venue rental, wedding, and photography/filming packages.

Smoking is not permitted inside any rooms on property. There are designated smoking areas for guests. 

Yes, the property is located on a secure hilltop with gated access. 

Neighborhood
Located in Barrett Town, this peaceful hilltop retreat offers privacy while staying close to Montego Bay’s main attractions.

Nearby Attractions
• Cinnamon Hill, White Witch & Half Moon Golf Courses
• Rose Hall Great House

Shopping & Dining
• Main Street Jamaica & Half Moon Village for shopping and groceries (~10 min)
• Scotchies Jerk at Main Street Shopping Centre (~15 min)
• Greenwood supermarket and hardware store
• Chill Out Hut in Greenwood for beachfront dining
• Far-Out Fish Hut, known for escovitch fish; expect a long wait, so pre-ordering is recommended

You can contact us at anytime via e-mail or the telephone numbers listed on our website. 

Yes, fresh linens and towels are provided for all guests:

Housekeeping & Complimentary Services
• Towel change: Day 3 (minimum 4-night stay required)
• Linen change + light clean: Day 4 (minimum 6-night stay required)

Acceptable payment methods include credit card and debit card.

 The minimum stay for rooms #3 – #8 is 1 night. The minimum stay requirement for Townhome 1 and Townhome 2 room is 2 nights.

Rooms are rented on a per night basis and not per person.

There is a 5’ deep Jacuzzi Pool on property.

For reservations or exclusive property buyouts, please email us at info@beyondtheseaja.com.

For inquiries regarding Social Media Collaborations, Events, Weddings, Venue Rentals, Photoshoots and Filming, kindly contact dcc@beyondtheseaja.com. 

Spa services are offered and must be arranged and reserved during the booking process. Please view our Nail Services and Massage Therapy prices here. Please contact dcc@beyondtheseaja.com to reserve any spa services.

In total, there are 10 rooms at the hotel. Our property features 6 double occupancy bedrooms and 2 fully furnished suites that can accommodate up to 4 guests each.

Yes, Wi-Fi is available everywhere on property and it is free (no additional charge). Wi-Fi password is available upon check-in.

A partial payment in the amount of 50% of the grand total is due upon booking. Remaining payment is due no later than 40 days prior to arrival. For direct bookings made more than 180 days in advance payments are instead payable in equal installments, as follows: 45 days prior to arrival; 15 days prior to arrival.
For stays booked on or after October 1, 2025:
• You can cancel within 24 hours of booking for a full refund, as long as your check-in date is at least 7 days away.
• Cancel 14 days or more before check-in → Full refund, including taxes.
• Cancel between 7–14 days before check-in → You will receive a 50% refund plus all taxes refunded.
• Cancel less than 7 days before check-in → No refund for the stay, but taxes will be refunded.

Example Reservation:
• Booking date: May 8
• Check-in date: May 30
• Stay cost: $1,000
• Taxes: $100
• Total paid: $1,100

How the cancellation policy works:
• Cancel on May 9 (within 24 hours of booking)
→ Full refund of $1,100
• Cancel on May 15 (15 days before check-in)
→ Full refund of $1,100
• Cancel on May 20 (10 days before check-in)
→ 50% refund of stay ($500) + taxes refunded ($100)
→ Total refund = $600
• Cancel on May 24 (6 days before check-in)
→ No refund for the stay
→ Taxes refunded only ($100)
→ Total refund = $100 only.